The emergence, for Amazon.com, of new competitors in the sphere of online shopping illustrates what disadvantage posed by the use of information systems to achieve competitive advantage?

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The emergence, for Amazon.com, of new competitors in the sphere of online shopping illustrates what disadvantage posed by the use of information systems to achieve competitive advantage?



a. Law of diminishing returns
b. Internet technologies are universal, and therefore usable by all companies.
c. Internet shopping produces cost transparency.
d. The Internet enables the production or sales of substitute products or services.




Answer: B

According to Leavitt's model of organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:

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According to Leavitt's model of organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:




a. environment, organization, structure, tasks.
b. technology, people, culture, and structure.
c. organization, culture, management.
d. tasks, technology, people, and structure.



Answer: D

A virtual company:

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A virtual company:



a. uses the capabilities of other companies without being physically tied to those companies.
b. uses Internet technology to maintain a virtual storefront.
c. uses Internet technology to maintain a networked community of users.
d. provides entirely Internet-driven services, or virtual products




Answer: A
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