Blockbuster's move to include online movie rental as a part of its services illustrates the use of information systems for:
a. competitive advantage.
b. survival.
c. new products and services.
d. customer intimacy.
Answer: B
Blockbuster's move to include online movie rental as a part of its services illustrates the use of information systems for:
a. competitive advantage.
b. survival.
c. new products and services.
d. customer intimacy.
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