Benchmarking:
a. compares the efficiency and effectiveness of your business processes against strict standards.
b. allows industry participants to influence industry-wide standards.
c. is used to measure the speed and responsiveness of information technology.
d. synchronizes the business processes of customers, suppliers, and trading partners.
Answer: A
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ITA Chapter 3
- The emergence, for Amazon.com, of new competitors in the sphere of online shopping illustrates what disadvantage posed by the use of information systems to achieve competitive advantage?
- Blockbuster's implementation of online movie rental is an example of using information technology to enhance which part of the value chain?
- Which competitive force best categorizes the threat Netflix posed to Blockbuster?
- Blockbuster's move to include online movie rental as a part of its services illustrates the use of information systems for:
- According to Leavitt's model of organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:
- A virtual company:
- In network economics, the value of a commercial software vendor's software products:
- Network economics:
- The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output. This is referred to as:
- An example of synergy in business is:
- An information system can enhance core competencies by:
- When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits it is often referred to as creating:
- How are information systems used at the industry level to achieve strategic advantage?
- A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n):
- The most successful solutions or methods for achieving a business objective are called:
- The secondary activities of a firm include:
- The primary activities of a firm include:
- The value chain model:
- The Internet raises the bargaining power of customers by:
- Internet technology:
- To what competitive force did the printed encyclopedia industry succumb?
- Which industries did the first wave of e-commerce transform?
- Which of the four generic strategies to combat competitive forces did 7-Eleven implement?
- Which competitive force did 7-Eleven determine as being its primary disadvantage, based on your reading of the chapter case?
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.