As discussed in the chapter case on the U.S. Army payroll systems, the primary cause of errors in the system were due to:

As discussed in the chapter case on the U.S. Army payroll systems, the primary cause of errors in the system were due to:



a. lack of integration between two systems used for payroll.
b. vendor unfamiliarity with the U.S. Army's business processes.
c. lack of documentation in the reengineering process.
d. poorly documented processes used for determining pay.



Answer: A


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