One cost of offshore software outsourcing is knowledge transfer costs. This refers to:
a. the time it takes to transfer work to an outsourcer.
b. the loss of knowledge that accompanies layoffs when jobs are lost to outsourcers as well as retention bonuses to keep staff working long enough to share their knowledge.
c. the time, documentation, travel costs, and other costs it takes to ensure the outsourcer understands your business and project requirements.
d. the time it takes to transfer core data for a system to an outsourcer
Answer: C
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