In the chapter case study on A.G. Edwards, improvements in its information systems projects were achieved:
a. primarily through implementing a systems-wide view of project management.
b. through use of a structured, enterprise-wide definitions of project management techniques, such as requirements gathering and task assignment.
c. through the combined use of a framework for managing projects and management training.
d. through the adaptation of stricter measurements of project success and failure.
Answer: A
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